SharePoint Development Blog by Jeremy Thake - SharePoint 3.0/2007 PSconfig error: IIS not installed

Welcome to my blog on all things SharePoint. I have a range of articles that will interest you if you've made it as far as visiting my blog. I was awarded as an SharePoint MVP by Microsoft in July 2010. I currently live in New York and am an Enterprise Architect at AvePoint Inc.. I co founded www.NothingButSharePoint.com with Mark Miller in 2010.

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SharePoint 3.0/2007 PSconfig error: IIS not installed

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So I’ve been using psconfig to build SharePoint Farms rather than using the SharePoint Configuration Wizard as I can automate it with scripts with environment variables. One thing I came across was that the Wizard does more validation for me. I was getting an error on step 2 in creating the Configuration Database:

07/22/2009 13:22:18 7 ERR Task configdb has failed with an unknown exception

07/22/2009 13:22:18 7 ERR Exception: System.Runtime.InteropServices.COMException (0x80005000): Unknown error (0x80005000)

at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)

at System.DirectoryServices.DirectoryEntry.Exists(String path)

at Microsoft.SharePoint.Administration.SPIisWebSite.GetUnusedInstanceId(Int32 preferredInstanceId)

at Microsoft.SharePoint.Administration.SPWebApplication.CreateIisSettingsObject(String iisServerComment, Boolean secureSocketsLayer, String iisHostHeader, Int32 iisPort, Boolean iisAllowAnonymous, Boolean iisEnsureNTLM, DirectoryInfo iisRootDirectory, SPFarm farm)

at Microsoft.SharePoint.Administration.SPWebApplication.CreateDefaultInstance(SPWebService service, Guid id, String applicationPoolId, IdentityType identityType, String applicationPoolUsername, SecureString applicationPoolPassword, String iisServerComment, Boolean secureSocketsLayer, String iisHostHeader, Int32 iisPort, Boolean iisAllowAnonymous, DirectoryInfo iisRootDirectory, Uri defaultZoneUri, Boolean iisEnsureNTLM, Boolean createDatabase, String databaseServer, String databaseName, String databaseUsername, String databasePassword, SPSearchServiceInstance searchServiceInstance, Boolean isPaired, Boolean autoActivateFeatures)

at Microsoft.SharePoint.Administration.SPAdministrationWebApplication.CreateDefaultInstance(SqlConnectionStringBuilder administrationContentDatabase, SPWebService adminService, IdentityType identityType, String farmUser, SecureString farmPassword)

at Microsoft.SharePoint.Administration.SPFarm.CreateAdministrationWebService(SqlConnectionStringBuilder administrationContentDatabase, IdentityType identityType, String farmUser, SecureString farmPassword)

at Microsoft.SharePoint.Administration.SPFarm.CreateBasicServices(SqlConnectionStringBuilder administrationContentDatabase, IdentityType identityType, String farmUser, SecureString farmPassword)

at Microsoft.SharePoint.Administration.SPFarm.Create(SqlConnectionStringBuilder configurationDatabase, SqlConnectionStringBuilder administrationContentDatabase, IdentityType identityType, String farmUser, SecureString farmPassword)

at Microsoft.SharePoint.PostSetupConfiguration.ConfigurationDatabaseTask.CreateOrConnectConfigDb()

at Microsoft.SharePoint.PostSetupConfiguration.ConfigurationDatabaseTask.Run()

at Microsoft.SharePoint.PostSetupConfiguration.TaskThread.ExecuteTask()

07/22/2009 13:22:18 7 INF Entering function Common.BuildExceptionMessage

But when I look at this, it looks like an IIS error as it’s calling 'GetUnusedInstanceId’ within ‘SPIisWebSite’ class.

The command line error displayed:

Performing configuration task 1 of 3
Initializing SharePoint Products and Technologies configuration...

Successfully initialized the SharePoint Products and Technologies configuration.

Performing configuration task 2 of 3
Creating the configuration database...

Failed to create the configuration database.

An exception of type System.Runtime.InteropServices.COMException was thrown. Additional exception information: Unknown
error (0x80005000)

Total number of configuration settings run: 2
Total number of successful configuration settings: 1
Total number of unsuccessful configuration settings: 1
Successfully stopped the configuration of SharePoint Products and Technologies.
Configuration of SharePoint Products and Technologies failed. Configuration must be performed before you use SharePoint
Products and Technologies. For further details, see the diagnostic log located at C:\Program Files\Common Files\Micros
oft Shared\Web Server Extensions\12\LOGS\PSCDiagnostics_7_22_2009_13_22_0_726_1487912888.log and the application event l
og.

When I run this via the SharePoint Configuration Wizard I get the same ‘Unknown Error’ in the logs

07/22/2009 13:25:21 1 INF                              Leaving function Common.BuildExceptionInformation
07/22/2009 13:25:21 1 ERR                              An exception of type System.Runtime.InteropServices.COMException was thrown. Additional exception information: Unknown error (0x80005000)
System.Runtime.InteropServices.COMException (0x80005000): Unknown error (0x80005000)
   at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
   at System.DirectoryServices.DirectoryEntry.Bind()
   at System.DirectoryServices.DirectoryEntry.get_SchemaClassName()
   at Microsoft.SharePoint.PostSetupConfiguration.PreRequisiteChecks.IsRightVersionOfIis(Int32& current, Int32& minimumAllowed)
   at Microsoft.SharePoint.PostSetupConfiguration.PreRequisiteChecks.IsIisInstalled()
07/22/2009 13:25:21 1 INF                            Leaving function PreRequisiteChecks.IsIisInstalled

Basically telling me that it is an Unknown error in logs too…but in Wizard UI I get:

It turns out that the IIS install didn’t work correctly (I’ve got the Admin Console up and all seems fine) and the Wizard happily told me so. Rather than just throwing a “Unknown error” in psconfig command line. Just thought I’d blog this if this trips anyone else up. Now time to go uninstall IIS7 and reinstall it…nope actually…it’s a component called ‘IIS 6 Metabase Compatibility’ of IIS7 that needs ticking (which can’t be ticked on initial ‘Add Feature’). Thanks to William Powell for this!

Posted by Jeremy Thake on 7/21/2009
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